About Me

Download Resume   |    www.linkedin.com/in/jpielak 

Results-focused Digital Executive with a drive for quality delivery and innovation. Deep experience and proven ability to lead large design, product and sales teams.

Considerable background in user experience as well as managing related product units or consulting engagements. Highly specialized in digital agency leadership, global UX team management and startup mentorship. Expertise in implementing innovative team processes and increasing ROI on products and services with new approaches to engagement, retention and delivery.

Specialities
User Experience | Omnichannel Strategy | Team Building/Mentoring | Process Improvement | Business Development Leadership | Service Delivery | Customer Experience | Patient Experience | Office Build-outs | Office Management | P&L Management | Business Planning

Specialized Industries
Finance | Healthcare | Startups | Technology | Automotive | Education | Gaming